Privacy Policy for Debt Gecko

At

debtgecko.com

, we prioritize your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services, including call tracking through

Ringba

. By accessing this website, you agree to the terms outlined in this policy.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us, including but not limited to:

NamePhone numberEmail addressAny other information you provide through forms or phone calls

Call Tracking Information

When you call us using the phone numbers displayed on our website, we use

Ringba

to track and analyze call data. This may include:

Call recordings and transcriptionsCaller ID information (e.g., phone number, geographical location)Call duration and call outcomesDate and time of the call

Automatically Collected Information

We automatically collect information about your interaction with our website, such as:

IP addressBrowser typeDevice type (desktop, mobile, tablet)Referring URL (how you arrived at our site)Pages viewed and time spent on our site

How We Use the Information

We use the information collected from you for the following purposes:

To Facilitate Call Tracking: Using Ringba, we track and record calls to improve customer service and optimize marketing efforts.To Provide and Improve Our Services: We use your information to respond to inquiries, offer customer support, and enhance your experience on our website.Marketing and Retargeting: We may use the information collected to tailor our marketing messages through Facebook Ads and other advertising platforms, as well as to improve our ad targeting.Analytics: We analyze user behavior on the website to improve functionality and measure the effectiveness of marketing campaigns.Legal Compliance: We may use or disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Call Tracking with Ringba

We use

Ringba

to track inbound calls to measure performance and improve the quality of our services. Call tracking may involve the collection of:

Phone numbersCall recordings and transcriptionsCaller demographics (location, device type)Duration and frequency of calls

By contacting us via the numbers provided on our website, you consent to the collection and recording of your call details through

Ringba

.

Cookies and Tracking Technologies

We use cookies to track your activity on our website and to personalize your experience. Cookies help us:

Understand and save your preferences for future visitsTrack user behavior for analytics and marketing purposesDisplay personalized content or ads through third-party tools (such as Facebook)

You can disable cookies via your browser settings. However, doing so may affect the functionality of certain parts of our site.

Third-Party Service Providers

We may share your data with third-party service providers that assist us in running our website and services. These include:

Ringba: For call tracking and analyticsAdvertising Partners: Such as Facebook, for personalized ad delivery and marketing analyticsHosting and Data Storage Providers: For managing website infrastructure

These service providers have access to your data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have certain rights regarding the personal information we hold about you, including:

Right to Access: You can request a copy of the personal information we hold about you.Right to Rectification: You can request that we correct inaccurate or incomplete information.Right to Deletion: You can request that we delete your personal information, subject to legal obligations.Right to Restrict Processing: You can ask us to limit the processing of your data in certain circumstances.Right to Object to Processing: You have the right to object to how we use your data, such as for marketing purposes.Right to Data Portability: You can request that we transfer your data to another service provider.

If you would like to exercise any of these rights, please contact us using the details provided below.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Debt Gecko